Telecoms and geospatial software, built in Wicklow Town since 1995.
Phoneware Ltd, trading as Inakalum, has been designing and deploying telecoms and geospatial software for over three decades. From a patented telecoms platform that runs in every U.S. embassy and consulate worldwide, through large-scale GIS mapping for Dublin and Newcastle, to the NetworkUX mobile-coverage platform deployed across 20+ cities in the UK, Ireland and continental Europe — including contract work for Ofcom — three product lines, one engineering team, thirty years of work.
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30+Years building software in Wicklow Town
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750+Telecoms-software deployments worldwide
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65,000+Street assets & public places mapped for councils
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20+Cities surveyed across UK, Ireland and Europe by NetworkUX
Three product lines. One engineering team.
Inakalum operates as a focused software house with three commercial product lines. Each is built on the same engineering and data-architecture principles — bespoke datasets, analytics layered on top, user-friendly map and dashboard interfaces — and each one informs the others.
Telecoms software
Our patented telecommunications software platform is deployed in every U.S. embassy and consulate worldwide — over 750 sites — alongside deployments across the U.S. military, federal agencies, education and Fortune 500 enterprise. The foundation the rest of the business is built on.
On-foot geospatial asset surveys
Locally-recruited surveyors walk every route, photograph and geotag every feature, and deliver structured GIS data ready for ingestion. Point, linear and polygon assets in one workflow. Delivered for Dublin City Council (kerbside asset mapping under EU H2020 SENATOR, with two full re-surveys 2024/25) and Newcastle City Council (30,000+ city-centre datapoints in ten weeks, 2022).
Mobile coverage and capacity mapping
The four-operator mobile coverage and performance measurement platform the rest of this site is about. Deployed across 20+ places since 2023 — UK cities (Westminster, the City of London, Manchester, Birmingham, Leeds, Liverpool, Bristol, Brighton, Newcastle, Sunderland, Worcester); the Tees Valley combined authority (Middlesbrough, Darlington, Hartlepool, Redcar & Cleveland, Stockton-on-Tees); Wicklow and Wexford in Ireland; and Paris and Barcelona in continental Europe. Includes contract work delivered for Ofcom, the UK telecoms regulator.
Built for organisations who can’t afford the software to fail.
Inakalum’s software has been deployed and trusted across U.S. federal government, military, law enforcement, education, Fortune 500 enterprise, and UK & Irish public sector clients. The constant: customers whose decisions depend on the data, and whose operations depend on the software working.
U.S. Government & Military
- U.S. Senate
- U.S. Department of State
- U.S. Army Fort Knox
- U.S. Air Force
- U.S. Air National Guard
- U.S. Military Academy — West Point
- NASA
Law Enforcement
- Royal Canadian Mounted Police
- Thames Valley Police
- Hertfordshire Police
Enterprise & Technology
- Intel
- Apple
- Microsoft
- CBS Television
- Pfizer
- Deutsche Bank
- KPMG
- AT&T
- Kohl’s
- Four Seasons Hotel Group
Public Sector (UK, Ireland & Europe)
- Ofcom (UK telecoms regulator)
- Westminster City Council
- City of London
- Manchester City Council
- Tees Valley Combined Authority
- Bristol
- Brighton
- Dublin City Council
- Newcastle City Council
- City of Barcelona — digital team
Education
- University of Miami
- State University of New York
- University of Pittsburgh
Selected from over 30 years of client engagements. Telecoms-software deployments span U.S. government, military, education and Fortune 500 enterprise; NetworkUX deployments cover UK and Irish public sector. Each NetworkUX engagement is documented in the case-study library.
Build the dataset. Layer the analytics. Make it usable.
The three product lines come from the same engineering instinct. Whether we’re writing telecoms software for a U.S. embassy, mapping street assets for a council, or measuring mobile networks across a borough, the work follows the same arc: build the dataset from scratch where reliable ground truth doesn’t yet exist, layer the analytics and (increasingly) AI on top of it, and expose the result through interfaces that the people who need it can actually use without specialist training.
That’s why a NetworkUX kit gets out of a research lab and onto a bin lorry, a tournament walking-route or a Thameslink service. And it’s why the deliverables — PDFs, GIS exports, public dashboards — are designed for decision-makers, not engineers. The customer should never have to translate.
Five principles. Same on a charge-point survey as on a stadium event.
Every NetworkUX engagement is shaped by the same handful of working principles. They explain why our reports look the way they do.
Measure, don’t model.
Operator coverage maps are predictions. Useful, but predictions. Every NetworkUX reading is a real measurement taken at a real point at a real time — not a propagation-model estimate.
Signal isn’t service.
A device can have full signal and no usable data. That’s why we measure both streams on every survey: signal coverage and data throughput, on every operator, at every reading.
Independence is the product.
We’re not paid by, partnered with, or contracted to any mobile operator. The value of a NetworkUX report is that the customer and the operator both know we measured straight.
Failures, not averages.
An “average speed” can hide everything that matters. We report the distribution — including the failed and sub-1 Mbps tests — because that’s where capacity problems first appear.
Evidence travels.
The right dataset opens conversations: with operators, with regulators, with councils, with funders. Our deliverables are built to be portable — PDFs that read, exports that flow into a GIS, maps that survive being projected onto a meeting-room wall.
What the data says about the mobile-coverage side of the business.
NetworkUX-specific numbers from the published case-study library on this site. Every figure is attributable to a specific published engagement.
The work behind those numbers.
What council customers say after the data lands on the table.
Four direct quotes from three live UK council programmes — Westminster City Council, Manchester City Council and the Tees Valley Combined Authority (plus one of its constituent councils).
“The conversation with mobile-network operators has moved on a lot more. We know where the problem areas are. We can be constructive and collaborative about how we might be able to help them — our aim is to improve the user and visitor experience of people coming to Westminster.”
Head of Smart City, Westminster City Council
“Overall, the experience of working with the team at NetworkUX and the product delivered was exceptional in quality and delivery. I would recommend NetworkUX to any party interested in gathering data on mobile capacity.”
Senior Digital Strategy Officer, Manchester City Council
“Ever wondered why your apps won’t load despite full bars on your phone? That’s exactly what our new Mobile Performance Map is here to solve. It’s already highlighting where coverage is strong — and where it needs to improve — so we can work with providers to fill the gaps and make sure people get the service they pay for.”
Tees Valley Mayor
“We’re using our bin wagons to sort more than just our rubbish — we’re sorting rubbish signal out, too. No more guesswork — this will give us hard evidence of problems people who have poor signal know only too well, and arm us to go to providers and government to get it sorted.”
Leader, Darlington Borough Council
Talk to us about a survey, a question, or an idea.
The fastest route is the contact form. Tell us briefly what you’re trying to measure or decide and we’ll point you at the right next step — a scoping call, a sample report from a comparable engagement, or the case study that already answers your question.
Read the case studies — the proof is there.
The eight published case studies show NetworkUX applied across small-town parades, major festivals, championship-week golf, and a normal Thursday at a London transport hub.