4
UK networks measured simultaneously
3
Survey phases: pre, during & post
100k+
Geolocated measurements per event-day
Why measure

The network is part of the visitor experience — whether it’s up to it or not.

Ticket scans, food and beverage orders, contactless payments, ride-hail home, social-media moments, livestreaming, fan-engagement apps — every one depends on the mobile network at the moment it matters most. NetworkUX makes that performance visible.

01

Pre-event baseline

Survey the venue, approaches and surrounding streets at baseline conditions, so you know what the network looks like before the crowds arrive. The benchmark every other measurement is compared against.

02

Live measurement during the event

Continuous coverage and performance measurement across every UK network, throughout the event window. Peak-load behaviour at full-time, headliner, fireworks — captured in dBm and Mbps, at street and venue level.

03

Quantified post-event report

What each network actually delivered, where and when. The honest, defensible record you take to operators, venue stakeholders and the planning team for next year.

How an event survey runs

A three-phase methodology, designed for the day itself.

NetworkUX event surveys are scoped to the event — the venue, the approaches, the peak moments you care about, and the operators your visitors actually use.

  1. Scope & plan

    Walk the venue with you, agree the survey route (concourses, stands, approach streets, transport nodes), and the event windows that matter most — doors, peak, breaks, exit surge.

  2. Pre-event survey

    Baseline survey at quiet conditions. Establishes what the venue’s mobile environment is like when nothing is loading the network.

  3. Event-day survey

    Live measurement throughout. Every network polled continuously, every position geolocated. Peak moments captured by time-of-day filter.

  4. Findings & report

    RAG-coded maps, all four operators side-by-side in the default 4-up view, peak-load analysis, before/during/after view. Exportable to PDF and to GIS formats for your operations and commercial teams.

In their words

What council customers say after the data lands on the table.

Four direct quotes from three live UK council programmes — Westminster City Council, Manchester City Council and the Tees Valley Combined Authority (plus one of its constituent councils).

“The conversation with mobile-network operators has moved on a lot more. We know where the problem areas are. We can be constructive and collaborative about how we might be able to help them — our aim is to improve the user and visitor experience of people coming to Westminster.”
David Wilkins
Head of Smart City, Westminster City Council
See the Westminster case study
“Overall, the experience of working with the team at NetworkUX and the product delivered was exceptional in quality and delivery. I would recommend NetworkUX to any party interested in gathering data on mobile capacity.”
Megan Lawless
Senior Digital Strategy Officer, Manchester City Council
See the Manchester case study
“Ever wondered why your apps won’t load despite full bars on your phone? That’s exactly what our new Mobile Performance Map is here to solve. It’s already highlighting where coverage is strong — and where it needs to improve — so we can work with providers to fill the gaps and make sure people get the service they pay for.”
Ben Houchen
Tees Valley Mayor
See the Tees Valley case study
“We’re using our bin wagons to sort more than just our rubbish — we’re sorting rubbish signal out, too. No more guesswork — this will give us hard evidence of problems people who have poor signal know only too well, and arm us to go to providers and government to get it sorted.”
Cllr Steve Harker
Leader, Darlington Borough Council
See the Tees Valley case study
Who this is for

Every venue and event with a crowd-load problem.

If you bring thousands of people together in one place, the mobile network is part of the experience whether you planned for it or not. A few of the venue and event types we work with.

Football & rugby stadiums

Peak-load behaviour at full-time, half-time, post-match exit. Concourse, stand and approach coverage by operator.

Arenas & concert venues

Encore-moment capacity, exit surges, in-bowl signal at sold-out capacity, livestream upload performance.

Conference & exhibition centres

Wi-Fi vs cellular split-load behaviour, networking-app performance, exhibitor and delegate experience benchmarking.

Music festivals

Multi-day, multi-stage coverage, camping field connectivity, food and beverage payment-system reliability.

Race tracks & motorsport

Grandstand and infield coverage on race-day capacity, hospitality area performance, broadcast compound network demand.

Major civic events

Marathons, parades, fireworks, royal occasions, election counts — events that turn a city centre into a temporary stadium for the day.

Theme parks & attractions

Queue-line ticketing and ride-app reliability, payment-system continuity, peak-summer-day load testing.

Transport hubs at peak

Stations, terminals and interchanges during major event days, when commuter and visitor flows collide.

What you can do with the data

From an honest answer to commercial action.

The report is the start. What it lets you do next is the point.

Operator engagement

Bring data, not anecdotes

Operators bring Cells-on-Wheels and temporary capacity to events where they can see the need. NetworkUX provides the evidence of where and when that need exists — for the next event, not the last one.

Permanent infrastructure

Make the in-building case

For permanent venues, NetworkUX data underpins the business case for in-building wireless, DAS or neutral-host deployments — specifying exactly what gap the new system needs to close.

Operational planning

Plan around what the network can do

If you know where the network will fail, you can design operational workflows around it — offline ticket validation backup, paper-based food ordering at high-risk stalls, signage repositioning, and so on.

Talk to our venues & events team

Tell us about the next event you need data on.

Scope a NetworkUX survey for an upcoming match, gig, exhibition or festival. We’ll plan the route, survey it across all four UK networks, and send back a report you can use with operators, sponsors and your planning team.

Or: deliver these surveys yourself

Run event surveys as a NetworkUX partner.

Festival, championship and venue surveys are some of the most repeatable engagements in the NetworkUX partner book — once you’re in with an organiser, the work tends to recur year after year. No telecoms background needed.